Legal

Refund Policy

Refund Policy for gist.

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20 free captures first
Try gist. fully before paying, no credit card required.
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Cancel anytime
Monthly and annual plans can be cancelled from account settings or Lemon Squeezy receipt links.
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14-day review window
We review eligible technical or mistaken renewal cases within 14 days of initial purchase.
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How to request
Email support@gistapp.net with your order number and issue details.
01

Overview

This policy explains how cancellations and refund requests are handled for gist. subscriptions.

Policy scope: this page covers refunds for purchases billed via Lemon Squeezy.
02

Try Before You Buy

We offer 20 free captures to every user, with no credit card required. This allows you to fully test the speed, accuracy, and utility of gist. on your specific Mac hardware before committing to a paid plan.

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Subscription Cancellations

You may cancel your Monthly or Annual subscription at any time through your account settings or via the link in your Lemon Squeezy receipt.

Access after cancellation: upon cancellation, you will continue to have "Unlimited" access until the end of your current billing period.
04

Refund Eligibility

Because we provide a functional free trial, we generally do not offer refunds for "change of mind" or once a billing cycle has been utilized.

However, we want you to be happy with the tool. We will consider refund requests within 14 days of your initial purchase if:

  • You experienced a verified technical issue that our support team could not resolve.
  • You were accidentally charged for a renewal after a timely cancellation request.
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How to Request a Refund

Please email support@gistapp.net with your order number and a brief description of the issue.

We aim to process all requests within 3-5 business days.

g
Refund support
Include your order number, purchase date, and a short explanation so we can review quickly.
support@gistapp.net